The case study indicates that these efforts have proven successful. Some of the reported outcomes from this campaign demonstrate that landlords are becoming more aware of the health impacts of extreme heat and vulnerable populations that are in their care, have access to key information that can be used to foster heat-resilience among these populations, are more aware of possible actions that they could take to assist their residents to manage heat risks, can better recognize signs and symptoms of heat-related illnesses, and know what first aid to administer as well as when to call 9-1-1. In addition to these general indicators, there have been a number of explicit examples of landlords incorporating this knowledge into their operations. In one such case two landlords that own adjacent buildings worked together to develop a common area in one of the buildings to provide a cool space where residents of both buildings can comfortably escape the heat. It is believed that working with landlords has been a cost-effective mechanism to reduce heat-vulnerability in the community and also to build awareness about the issue of heat-related morbidity and mortality.